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“Knowing what to do and actually doing it are two very different things”

At XAX we generate competitive advantage by the speed and accuracy with which we are able to measure, analyse and interpret the drivers of choice of staff, clients and consumers. But knowledge, insight and opportunities not followed by action are pointless.

Our strategic partners transform information into action for their clients, adapting what we know into what you actually do. Together we are able to identify and action real opportunities, faster, more accurately and at lower costs - delivering sustainable growth and competitive advantage to you.

 

  

“Clutch is focused on generating higher levels of customer satisfaction and therefore loyalty by accelerating the ability of business to truly connect to the minds of their customers.

Founded in 2004, we have built a team and network of people with the skills, tools and experience to make competitive advantage a reality for our clients. Our capabilities are focused on both enhancing the connection with your customers and creating winning ways within your business to deliver that connection.

In an ever changing business environment we believe that the most volatile and critical variables are the needs and expectations that drive customer choice.

Clutch is designed to accelerate business growth by identifying opportunities to engage customers more effectively; increasing the purpose, meaning and speed of your effort. The result Competitive Advantage!”

 

  

Marshall Place and Associates was established in the early 1990’s as a strategic consulting and value based consultancy. The consortium consists of independent professional consultancies operating in Australia, Asia, Europe and the United States to enhance corporate performance and sustainable prosperity for individuals, organisations and society.

The principal focus is upon leadership, strategic thinking, senior management development and quality of client service provision. Members of the Marshall Place consortium have extensive business and professional experience in cross-cultural and value based management.

Individual members of the consortium provide consulting services in strategy and planning, client loyalty planning, client and stakeholder engagement, culture and climate surveys, human resource development and the implementation of strategic change initiatives.

  
 
     
 

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